We accept credit/debit card and PayPal payments.
For cards payments, we use Stripe as our payment processor and accept most major credit and debit cards including:
Yes, you have the right to cancel any order before shipment takes place.
Upon shipping, you will be issued with a confirmation email. This email will contain your shipment’s tracking number and courier company.
Please copy this number and paste it into the relevant courier’s webpage:
If you’re having any issues with your shipment, please contact us using either of the contact methods below:
Phone: +353 (0) 85 817 4118
If the work arrives damaged, please send an email detailing the damage to firstname.lastname@example.org as soon as possible.
A Folklorr representative will be in touch to discuss the next steps.
Please comply with our Return Policy and complete the following steps if you wish to return a piece of work:
We’re committed to providing you with the best buying experience possible. To ensure that you’re completely satisfied with your purchase, we give you 14 days after you have received the piece to decide whether you wish to keep it or return it.
If you wish to return the piece, we’ll refund your payment in full subject to the return of the piece, so long as you fulfil the below requirements:
Upon the work being received, you’ll be refunded via your original payment method within 14 days.