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Privacy Policy

Last updated: 12.8.2020

Business details

Name: Oisín Halpin t/a Folklorr.

Address: Newtown, Keel, Achill Island, Co. Mayo, F28 Y381.

Phone number: +353 85 817 4118.

Email address: support@folklorr.com.

Website address: www.folklorr.com.

Definitions

The terms “Folklorr”, “us”, “we”, and “our” refer to Oisín Halpin, the owner of this website.

The terms “user” and “you” refer to anybody that uses our website.

The term “GDPR” refers to the General Data Protection Regulation.

The term "NPD" refers to data which is not personally identifiable.

The term “PD” refers to data which is personally identifiable.

Introduction

Your privacy on the internet is important to us, to this end, we disclose what data we gather and how we use it. We endeavour to comply with the requirements of the relevant Irish and EU legislation, namely the General Data Protection Regulation (2018), the Irish Data Protection Act (1988), and the Irish Data Protection (Amendment) Act (2003).

Your rights

When you submit PD to our website, you are covered by the GDPR as well as other relevant legislature, which gives you some/all of the following rights.

The right of access

We are obliged to grant you access to your PD that is being processed.

The right to be forgotten (the right to erasure)

You have the right to request the removal or deletion of your PD if there is no compelling reason for us to continue processing it.

We are obliged to remove your PD from our systems if no compelling reason exists to continue processing it.

The right to be informed

We are obliged to inform you about what PD we collect and the manner in which we process it.

The right to restrict processing

We are obliged to allow you to restrict all further processing of your PD on our systems.

The right to rectification

You have the right to have your PD corrected if it is inaccurate or incomplete.

In the case where your PD is incorrect or incomplete, we are obliged to allow you to rectify this.

The right to data portability

We are obliged to allow you to request and receive any of your PD that we may have on our systems. We will furnish you with this data within 30 days of the request being received.

The right to object

We are obliged to allow you to object to us processing your PD for the following reasons:

  • When it is for statistical, historical or scientific purposes.
  • When it’s used for direct marketing.
  • When it’s in the interest of an official authority.

Automated individual decision-making and profiling

We are obliged to create a system whereby you are not the subject of a decision-making process that is automated if it infringes upon you legally.

The right to file a complaint with the relevant authorities

If we have not complied fully with GDPR, you have the right to report us to the relevant authorities.

Section 1 – how we collect your data

Cookies

Merriam-Webster defines a cookie as “a small file or part of a file stored on a World Wide Web user’s computer, created and subsequently read by a website server, and containing personal data (such as a user identification code, customised preferences, or a record of pages visited).”

We use cookies on our website. Upon entering our website, you can accept or decline our use of cookies, which can contain some of your PD.

Upon agreeing to accept our use of cookies, you give us as well as our third-party partners consent to access, use and retain all or some of the following types of cookies:

  • Strictly necessary cookies.
  • Session cookies.
  • Performance cookies.
  • Advertising or targeting cookies.
  • Functional cookies.
  • Media cookies.
  • Persistent cookies.

DoubleClick cookies

DoubleClick cookies permit Google and its partners to show you ads based on visiting our website and/or other websites on the internet. You can opt out of this by visiting this website.

Google Analytics

We use Google Analytics to gather data when you browse our website, it gathers data such as:

  • Your demographics.
  • The website you entered from.
  • The next website you enter.
  • Your device.
  • Your web browser.
  • Your operating system.
  • Your internet service provider.
  • Your IP address.

We gather and analyse this data in for remarketing as well as to improve our advertising/marketing and website user experience. In doing so, we have enabled many of the Google Analytics advertising features.

It should be noted that to identify you as a unique user the next time you visit our website, Google plants a permanent cookie on your web browser which cannot be used by any other entity than Google.

It is important to note that Google Analytics does not store any of your PD and that we do not couple any of your PD with data from Google Analytics.

To help increase data collection on our website, Google uses special identifiers. For more information about Google’s processing of your data, visit this website.

To stop Google Analytics form using your data visit this website.

reCAPTCHA

When browsing our website reCAPTCHA captures various PD.

Web beacons

We may use web beacons for data collection pertaining to our website use, emails and other varied functions.

Webflow forms

When inputting your PD into our forms, you consent to us receiving it.

We capture the following PD in our contact forms in order to provide the best possible service to our users:

  • Name.
  • Email.
  • Billing address(es).
  • Shipping address(es).
  • Credit/debit card information.

Section 2 – how we use your data

Overview

We use your data to do things such as:

  • Furnish you with products and services.
  • Contact you regarding marketing/advertising.
  • Improve our website.
  • Customize our content.
  • Create ratings and reviews.
  • Fix problems and other issues.
  • Contact you regarding website updates.

Cookies

We use cookies in the following ways:

  • For our website analytics.
  • To protect our site from spam and abuse.
  • For remarketing our products to you.
  • For targeted advertising.
  • For affiliate marketing initiatives.
  • To remember your browsing preferences/settings, login details and personalising content.
  • Identifying what parts of our website that you have already visited.
  • Enabling you to share content through your various social media platforms.

Remarketing

Various third-parties including Facebook may use technologies such as cookies and web beacons to collect data from our website and other places around the internet, then use this data to provide targeted ads, measurement services etc.

Google remarketing

We use a Google remarketing advertising service which means that you may see ads for products that you have previously viewed on our website through the use of cookies.

It is possible to opt out of Google’s use of remarketing and cookies by visitng this website or by opting out of the Network Advertising initiative by visiting this website.

Facebook remarketing

We use a Facebook remarketing advertising service which means that you may see ads for services that you have previously viewed on our website through the use of a Custom Audience Pixel. This activates when a user lands on a webpage and a unique cookie is placed on their browser.

Facebook also has a number of different options for advertising to users of their platform. These include lookalike audience targeting, which exhibits Facebook ads to users that have a similar profile to those that have made purchases on our website in the past, users that we have uploaded in a contact list, and ones that are based on characteristics we choose such as age and location. In order to opt out of Facebook’s collection and use of data for ad targeting, visit this website.

Section 3 – third-party services that use your data

Our Security Policy

We use industry-standard security measures and authentication tools on our website to protect your PD. We and our third-party service providers use physical and technical safeguards for protecting your PD. However, we cannot fully guarantee the security of your PD due to the nature of the internet.

AIB

We use AIB as a third-party billing service which uses various PD including data surrounding your banking details.

Privacy policy.

Amazon Web Services

We use Amazon Web Services to host our website (via Webflow), which uses various PD.

Privacy policy.

Gmail

We use Gmail to send and receive emails.

Privacy policy.

Google Analytics

We use Google Analytics to analyse our website, which uses various NPD.

Privacy policy.

HubSpot

We use HubSpot as our CRM to store various PD.

Privacy policy.

Paypal

We use PayPal as a third-party billing service, which uses various PD including data surrounding your payment details.

Privacy policy.

reCAPTCHA

We use reCAPTCHA to tell humans and bots apart in order to protect our site from spam and abuse.

Privacy policy.

Stripe

We use Stripe as a third-party billing service, which uses various PD including data surrounding your payment details.

Privacy policy.

Webflow

We use Webflow to build our website and ecommerce platform, which uses various PD.

Privacy policy.

Section 4 – how long we retain your data

Google Analytics

We retain the data NPD we gather from Google Analytics for 50 months in order to track our website’s performance over extended periods of time.

HubSpot

We retain the PD we collect on HubSpot indefinitely as we need this data to categorise and communicate effectively with our users.

Webflow Ecommerce

We retain the PD we collect during the checkout process for 3 months

If you create an account, we retain your PD indefinitely, unless you cancel your account, in which case your PD will be deleted.

Webflow forms

We retain the PD we collect on Webflow forms indefinitely if users agree to receive promotional material from us, as we need this information to send the promotional material.

We retain the PD we collect on Webflow forms  for 3 months if you do not agree to receive promotional material from us.

Note: should any of our users indicate that they no longer wish us to store their PD, we will comply with their wish in accordance with the right to be forgotten.

Section 5 – your control over your data

Updating your PD

You may update your PD by contacting us through support@folklorr.com, though we may retain your PD to comply with any legal obligations or if it is needed to enforce our agreements.

Retaining & destroying your PD

We retain your PD for as long as it is required regarding legal, tax or business purposes. This PD may be retained electronically and/or in paper form. After your PD is no longer required, we will delete, erase or destroy it.

Revoking your consent for using your PD

You have the right to revoke your consent for us to use your PD at any time. Such an opt-out will not affect:

At any time you have the right to revoke your consent for us to use your PD, which will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, shipping, data management services, (iii) disclosures to third-parties as necessary to fulfil your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third-parties, or (vi) disclosures to third-parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.

If you wish to revoke your consent for us to use your PD, send an email to support@folklorr.com.

Section 6 – our Email Policy

It is your right to opt-out of receiving emails from either us or our affiliates. We will not rent, trade, or sell your email address to any unaffiliated third-party without your consent except in the event where we sell or transfer our business or we file for bankruptcy.

We may communicate with you about our website using the email address you provided us if you have opted-in for this. We may also send you promotional data about our business using the email address you provided us if you have opted in for this. To change your contact details or preferences, email your request to support@folklorr.com.

Section 7 – sharing data

Sharing data with affiliates and other third-parties

We neither rent nor sell your PD to third-parties for use in marketing. We may, however, provide your PD to a variety of third-party service providers that work for us.

Sharing data with Facebook and Google

We may share your PD with Facebook and Google for similar audience of lookalike audience marketing. This helps us to find new users with a similar profile to yours. Through the use of our website, you give consent to the use of your PD for this purpose.

Section 8 – other websites

Links to other websites

Our website may contain links to various websites, these websites are not subject to our Privacy Policy as they are not under our control. If you follow these links, you do so at your own risk.

Embedded content from other websites

Articles on this website may include embedded content (ex: videos, images, articles). Embedded content from other websites behaves in the exact same way as if the user has visited that website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Section 9 – other important information

Our data breach notification process

In the case of a data breach, we will notify the affected users within 72 hours of becoming aware of the breach.

Use of your credit card

We use third-party billing services to enable you to purchase services from us. Although we only use third-party billing services that use industry-standard encryption technology, we cannot guarantee the protection of your credit card from unauthorized use. By using these third-party billing services you understand and agree that we do not hold responsibility for the misuse of your credit card.

Do not track settings

Our website does not comply with do not track settings that you can enable on some web browsers.

Protecting children’s privacy

Our website is not intended for users under the age of 16, though we recognise that people under the age of 16 may use it, we do not knowingly collect data from these users. If you find out that your child has used our website, we will delete their PD if you contact us and request it.

Transferring PD from the EU

If we transfer, process or store you PD outside the EU, we will take reasonable precautions to protect it in accordance with our Privacy Policy.

Legally required releases of data

We may be legally obliged to disclose your PD if your PD is:

(a) required by law, subpoena, law or other legal processes; (b) necessary to assist government enforcement agencies or law enforcement officials; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third-parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.

Disclosures to successors

Should we sell our business or merge it wholly or partly with another business that becomes responsible for the provision of this website to you, we retain the right to furnish this business with your PD. This new business will still retain the rights to your PD which are laid out in this Privacy Policy including rights to your PD should it change this Privacy Policy.

Furthermore, we retain the right to transfer your PD should our business file for bankruptcy, whereby all or some of our assets are sold to another business or individual.

Changes to our Privacy Policy

We reserve the right to alter this Privacy Policy at our discretion and at any time. When we change our Privacy Policy we will post these changes on our website, to make you aware of them. Otherwise, we will disclose your PD in the manner in which we have laid out in the Privacy Policy. However, in all circumstances, by using our website products, or services after any change to this Privacy Policy, you will be consenting to your acceptance of such a change.

Section 10 – contact information

Should you have any questions about our Privacy Policy, contact us through support@folklorr.com.